Doggie Boarding

It depends upon the size (weight) of your dog and the size of Kennel Suite you prefer (based upon availability).  We have five different sizes of Kennel Suites available.  Prices start at $34 per night for our smallest Suites.  Our Standard Suites (4’ x 4’) are limited to dogs 30lbs or less due to space. We also have Queen size in (6’ x 4’ as well as 5' x 5'); King size (8’ x 4’); Super King (6’ x 6’); and Presidential Suites that are (9’ x 9’).  The Presidential Suites also include Free Cable TV tuned to the channel of your choice.  Rates can vary slightly during PEAK holiday seasons due to demand (just like hotels).

We require a deposit of 50% toward your expected boarding cost.
This deposit is non-refundable if cancelled 10 days or less prior to your scheduled boarding date. A credit will be placed on your account for future use, if you cancel 10 days or less before your scheduled boarding date.

At Jagger’s, the boarding experience includes FREE daycare/playtime during the day ($22 value) so your dog will be assigned to a play group both inside the playrooms as well as outside on the Pet Turf playground (as long as they are not intact).  The boarding dogs are only in their Kennel Suite for meals, naps, medicine, or overnight sleeping.  Each Kennel Suite includes a cozy Kuranda bed, blanket (if they aren’t chewers), privacy panel, stainless steel food bowl and water bowl, soft music, heating and air conditioning, air purification, security cameras, CO-2 detectors, smoke detectors, and motion detectors all tied in directly to the police and fire departments which are only 5 blocks away.  The Presidential Suites include Free Cable TV and ceramic tile. VERY IMPORTANT TO KNOW:  All of the dogs at Jagger's enjoy an outside area on artificial Pet Turf to do their potty business.  They also get to play during the day, at no extra charge. Dogs think the turf is real grass, but there are many advantages because the Pet Turf is free of germs, mud, ticks, and fleas that can harm them.  If you take your dog to an old-style traditional Kennel, they only offer potty time on concrete slabs and often have no place to actively play.  Many dogs will not potty on concrete at all, plus it can burn their paw pads in the summer time.  COMPARE our facility to others, enjoy a tour, and take time to compare much more than just the price. Jagger's Doggie Daycare is the ONLY dog boarding facility in Mt Vernon with 3 Pet Turf playgrounds. You truly get what you pay for at Jagger's and you quickly realize that Safety and Cleanliness are the top priorities at our facility.  We also have the largest staff of any boarding facility in Jefferson County (16 adults), therefore the ratio of people-to-dogs remains safe at all times.

Yes you can, as long as the dogs are accustom to sleeping together in a smaller environment on a nightly basis.  For safety purposes, they must be from the same home, under the same roof to stay in the same Suite.  For example, we cannot place your dog in the same Kennel Suite as your brother's dog or your cousin's dog from another home.  That won't work, because it is dangerous.  In that example, your dog and your relative's dog would need to stay in separate Kennel Suites, for safety purposes.

Yes, if they qualify by being from the same home and accustom to sleeping together every night in a small area, then there is a multi-dog discount on the second dog or third dog in the same Kennel Suite.  All of the boarding pricing is available on the Nightly Dog Boarding page of our website.  There have been some instances in the past where family dogs staying together in the same Suite, don't jive together after about 4 days of boarding, creating a safety risk.  If that occurs, we will separate them into individual Kennel Suites at night, for safety purposes.  This will likely affect your total boarding bill, slightly.  Our priority is safety. 

If you wait to pick-up after 12 Noon on a weekday, there is a half-day daycare charge of $16 because we have had to keep space available to your dog and provide daycare supervision. We open on weekdays at 7:30am.  You can pick-up anytime before 12Noon on weekdays without incurring any additional charge.
The Saturday Pick-up and Drop-Off times is 9:00am to 11:00am. 
The Sunday Pick-up and Drop-Off times is also 9:00am to 11:00am.
There is a small medical handling fee if we have to administer medicine or do injections.  
If you do not bring dog food, there will be a daily charge for “house” food that we provide.
If we have to take your dog to the veterinarian, there will be a transportation fee.
If your dog is overly aggressive and becomes a threat to our staff, there will be a handling fee.
If you would like for your dog to have an Exit Bath or nail trim, there will be an additional charge for the bath and nail trim at normal rates.
All of these add-on fees are fair and customary in the pet boarding industry.

There is no limit of days.  However, Kennel space is subject to availability. If you are boarding your dog for 30 days or more, there is a multi-date discount.  

Yes, we require a 50% deposit if you have never boarded with us before.  We accept cash, debit card, credit card and check.

We require current documented vaccines for Rabies, DHLLP combo (Parvo & Distemper), Bordetella (Kennel Cough), and we strongly recommend Canine Influenza.  If for some reason your veterinarian doesn’t offer the Bordetella vaccine or Canine Flu vaccine (some don’t have it in stock) you can always get those two vaccines at ANY veterinarian in Mount Vernon.  They all stock it, because they all know our boarding policy.

We care about the health & safety of your dog.  It is our top priority.  There was a severe outbreak of Canine Flu in Chicago and St Louis 3 years ago, which killed multiple dogs.  We believe that is too close for comfort, so we HIGHLY RECOMMEND the Canine Flu vaccine.  Since it has now been 3 years, we no longer require it, but we still get it for our own dogs and we continue to recommend it to everyone.  Many customers tell us that it gives them comfort in knowing that when they bring their dog to us, every dog staying at Jagger’s is up-to-date on their vaccinations.  We occasionally have dogs stay with us at Jagger's who travel in from out-of-state.  Since we don't know those dogs well, or where they have been, it gives us all more piece of mind in knowing they have been vaccinated properly for Rabies, DHLLP, Bordetella, and most have the Canine Flu vaccine.

We require all shots/vaccinations to be done by a licensed Veterinarian and documented proof provided.  There is a multitude of reasons why nobody should vaccinate their own dog.

Yes, they can.  However, they will not be permitted to interact with other dogs in group play.  They will go into a play area or outside by themselves, along with our Kennel Attendant. They are placed into a rotation to go outside regularly, under supervision.  We do this because dogs that are not "fixed" can sometimes be a safety issue.  Too many Hormones and Testosterone involved when they are not spayed or neutered that could lead to a sudden altercation with another dog or if not supervised and separated a dog could get pregnant, which has happened at another facility in this community.  Safety is our priority at Jagger's.  If you have a female dog that goes into heat, while boarding, she will have to leave immediately.  We require you to provide an "Emergency Contact" person and their phone number when you board your dog with us, who will be contacted if any health or safety issue should arise.

First of all, call us at (618) 316-7021 and check your available dates.  We are the busiest boarding facility in the region, due to our nice accommodations and safety policies, so we book up fast every weekend.  We require a 50% deposit if you have not boarded with us before.
Secondly, you should make certain that your dog is up-to-date on the shots/vaccinations that we require at Jagger's.
Finally, we strongly suggest that you bring your dog in for a Full-day of daycare, so that they can become familiar with the surroundings, the staff, and enable us to do a temperament test to evaluate your dog for potential group play.  Doing this will enable your dog to adjust to our environment very quickly when you drop them off for boarding, because they will already be familiar with the routine and environment at Jagger's.  You will also need to fill out our "Boarding Registration Form" which you can find at this link:

http://www.jaggersdoggiedaycare.com/system/images/BoardingRegistrationForm1.pdf
The Vaccination Records, Deposit, and Boarding Registration Forms MUST be done before we can hold a reservation for your boarding date(s).

That is fine, UNLESS we are filled to capacity and have turned others away.  If that occurs, then you will still be responsible to pay for the 7th day of boarding because we held the Kennel Suite for you, while turning others away.  This scenario will usually play out around every major holiday as well as the busy weekends of Summer vacation and Spring Break.  Again, we will will only charge you for early pick-up a day early, if we are filled to capacity.  That is fair to both parties.

You MUST provide documentation of your dog's up-to-date vaccinations as stated above.
We also ask that you provide Dog Food pre-measured in "Zip Lock" bags and label each bag with your dog's name using a black marker. Please do NOT bring us a 30lbs bag of dog food as food preparation space is limited. Bring your dog in with a Leash & Collar.  We prefer you leave any flea collar you have, at home.  Limit 2 Toys per dog.  No bowls needed and no blanket needed, we provide both.  We have Kuranda Beds which are super comfy, but if your dog is accustomed to sleeping on a personal bed each night, you can bring it and we will place that on top pof our Kuranda bed.  If your dog is on medication, bring it along as well and provide dosing instructions to us.

Absolutely not, no way!  Those plastic collars are a nuisance in our environment.  They will likely get tugged and pulled off by playful dogs and we do not want to be responsible for them, so leave your Soresto collars at home.  If your dog shows up wearing a Seresto collar, YOU will have to remove it and take it with you, or your dog cannot stay with us.